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Student information

Forms & Policies

Find student policies and important institute documents, or contact our team for the forms and information you need.

Student policies

Student Code of Conduct

Student rights, responsibilities and expected conduct.

PDF · 7 pages · 242 KB

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Privacy Policy

Collection, use and protection of personal information.

PDF · 3 pages · 169 KB

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Student Enrolment

Student applications, enrolment and admission procedures.

PDF · 16 pages · 329 KB

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Complaints & Appeals

Raising a complaint or requesting a review of a decision.

PDF · 7 pages · 231 KB

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Fees & Refunds

Information about course payments and refunds.

PDF · 6 pages · 207 KB

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Entry Requirements

Application, admission and entry requirements.

PDF · 9 pages · 308 KB

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Course Progress

Course progress, participation and student support.

PDF · 7 pages · 258 KB

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Critical Incident, Health & Safety

Health, safety and responses to critical incidents.

PDF · 7 pages · 238 KB

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Student Support Policy

Academic, welfare and personal support services available to students.

PDF · 14 pages · 305 KB

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USI Policy

Unique Student Identifier requirements and how to obtain your USI.

PDF · 6 pages · 225 KB

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Institute policies

Education Agent Policy

Education agent responsibilities and procedures.

PDF · 6 pages · 214 KB

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Marketing Policy

Marketing information and communication standards.

PDF · 9 pages · 236 KB

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Training & Assessment Policy

How training and assessment are designed, delivered and validated.

PDF · 12 pages · 271 KB

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